Privacy Policy

The data controller for your personal data is Svetia Veritas Chile SpA (hereinafter "Svetia"), domiciled in Chile. For privacy-related inquiries, you can contact us at [email protected].

We collect anonymous browsing data through Google Analytics, including: pages visited, session duration, device type and browser, country/region of origin, and preferred language. We do not collect names, email addresses, or any data that directly identifies you, unless you voluntarily provide it through contact forms.

Analytics data processing is based on your explicit consent, granted through our cookie banner. Essential cookies are processed under legitimate interest, as they are necessary for basic site functionality. We ensure all processing has a valid legal basis in accordance with applicable laws, including the GDPR for users in the EU/EEA and the CCPA/CPRA for California residents.

Analytics data collected by Google Analytics is retained for 14 months. The consent cookie is stored for 1 year on your device. We do not maintain our own databases containing personal information of site visitors.

We use Google Analytics 4 with consent mode v2 enabled. This means Google does not process analytics data until you grant consent. Google acts as a data processor in accordance with their Data Processing Terms. We do not share, sell, or transfer your data to any other third party.

Data processed by Google Analytics may be transferred to Google servers located outside Chile and the EU. These transfers are supported by the European Commission's Standard Contractual Clauses (SCCs) and Google's certifications under the EU-US Data Privacy Framework.

Depending on your jurisdiction, you have the following rights regarding your personal data:

You have the right to access, rectify, cancel, and object to the processing of your personal data (ARCO rights). Law 21,719 strengthens these rights and introduces the right to data portability and establishes the future Personal Data Protection Agency as the supervisory authority.

If you are located in the EU, EEA, or United Kingdom, you have the right to: access your data, rectify it, request erasure, object to processing, request portability, and withdraw your consent at any time. You may lodge a complaint with your national data protection authority. In the UK, the supervisory authority is the Information Commissioner's Office (ICO).

If you are located in Brazil, the Lei Geral de Proteção de Dados grants you the rights of access, correction, anonymization, blocking, deletion, portability, and consent revocation. You may contact the ANPD (Autoridade Nacional de Proteção de Dados) to file complaints.

If you are a California resident, you have the right to know what personal data we collect, request its deletion, and opt out of the sale of your data. Svetia does not sell personal data. To exercise your rights, contact us at [email protected].

To exercise any of your rights or to make privacy-related inquiries, write to us at [email protected]. We will respond within a maximum of 30 days.

We may update this policy periodically. Any significant changes will be posted on this page with a new effective date. We recommend reviewing it regularly.